Frequently Asked Questions
Everything you need to know about your Confeet experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between different silhouettes.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small shipping fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, Confeet ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
What materials are used in Confeet footwear?
We prioritize both comfort and durability, using a blend of high-grade sustainable leathers, recycled textiles, and ergonomic memory foam insoles to ensure premium quality.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.